About Testing With STDAlert.com
What happens next?
STDAlert.com makes testing for STDs fast and convenient. Select a testing center closest to you using your zip code. Complete your order and receive an email containing a "Lab Requisition Form" with your test code. This code tells the lab technician what samples to collect. Take your Lab Requisition Form or your test code to your preferred testing center, where the technician will collect the required samples. STD tests usually take 5 minutes or less. Your results will be emailed to you in 1-2 days.
Do I have to set an appointment?
No, it is not necessary for you to set an appointment for STD testing. However, our test centers do not accept payment, so you must place your order and submit your payment online or over the phone before visiting the test center nearest to you. Once you have placed your order, you can visit one of our 4,000 conveniently located testing centers. All testing centers are open during regular business hours and some are even open on Saturdays.
Will everyone at the Lab Center know what I'm getting tested for?
No. Our lab centers test for many diseases other than STDs. No one will know the specific diseases that you are being tested for.
The lab centers are designed to be comfortable and private. There is no waiting area. You walk in, give your blood/urine samples, and walk out in usually less than 5 minutes.
Is this private?
We go well above and beyond standard industry practices to provide you with the utmost privacy and confidentiality. Your results will not be put into your permanent medical file or be sent to any insurance company. We will also NEVER release your billing information to any third parties.
Confidentiality is our number one priority. At STDAlert.com. We follow the same privacy laws as physicians do. We are required to abide by the Health Insurance Portability and Accountability Act (HIPAA).
How does the doctor consultation work?
If you test positive for any STD (excluding HSV-1), we provide a free, over the phone doctor consultation. During this phone call, the doctor will discuss treatment options for the STD you've acquired and may provide prescriptions at his or her discretion.
Is there anything I have to do before or after the test?
It depends on the type of test you are taking. If you are taking a blood test for STDs such as HIV, syphilis, hepatitis A, B & C, oral herpes or genital herpes, then no preparation is required before the test. If you are taking a test that requires a urine sample, like chlamydia or gonorrhea, do not urinate for at least one hour prior to testing. Besides that provision, no further preparation is needed.
After taking your STD test, the only thing you need to do is wait 1-2 days for your test results. If your results come back positive (except HSV-1), we will provide you with a free doctor consultation.
How soon can I take the test after ordering?
You can take your STD test as soon as you have completed your order and have received your Lab Requisition Form or confidential test code in your email. Our lab technicians require the form or code in order to collect the samples needed for your STD test. Testing centers are open during normal business hours with some open on Saturdays. Visit the testing center nearest you at your convenience.
How long is the lab visit?
Testing for STDs with STDAlert.com usually takes 5 minutes. When you walk into any of the test centers, the technicians will ask for your Lab Requisition Form or confidential test code, which tells them what samples to collect. There is no wait time to get tested and no paperwork to complete.
Do I need to bring anything to the lab for my test?
We do not require you to bring anything to the test center other than your lab requisition form or confidential test code that you will receive via email after you place your order. To complete the test, only a blood or urine sample is required. These samples will be collected when you arrive at the test center. Your results will be available in 1-2 days.